Contact & Support
Last updated: May 12, 2026
Our support team responds to every message personally. Whether you need help accessing a product, have a billing question, or want to request a refund — we typically reply within one business day.
Hours
Monday — Friday
09:00 — 18:00 (BRT, UTC−3)
Business Address
Nickolas Lima Andrade
Rua Wilson Teixeira, 820
Jardim Panorama, Ipatinga-MG
35164-246 — Brazil
Legal Identification
Sole Proprietor
CPF: 119.710.076-84
Frequently Asked Questions
How fast do I get access after purchase?
Access credentials are delivered automatically by email within minutes of payment confirmation. If you don't see them, please check your spam folder before contacting us.
Which payment methods are accepted?
Checkout is handled by Stripe and supports all major international credit and debit cards (Visa, Mastercard, American Express), as well as locally available methods where supported. All transactions are encrypted end-to-end.
Is my data secure?
Yes. We use TLS 1.2+ encryption in transit, never store full card numbers, and follow LGPD and GDPR best practices. Read our Privacy Policy for full details.
Can I get a refund?
Yes — every product comes with a 7-day satisfaction guarantee. See our Refund Policy.
Do you offer customer support after purchase?
Absolutely. Email us anytime at nickolas.andrade@hotmail.com — every message is read and answered personally.